Thank you for shopping with Festaan! Below you’ll find all the details about our shipping process.

📍 Shipping Locations

Currently, we ship orders within the UK only.
International shipping will be introduced soon.

⏱️ Processing Time

All orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed the next business day.

🚚 Delivery Times

Standard Shipping: 7–12 business days — Free Shipping

Shipping Carriers: UniUni, CJPacket Ordinary, USPS, UPS, or FedEx (based on location and availability).

📦 Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can use this number to check the status of your delivery at any time.

❗ Delays & Exceptions

Shipping times may vary during holidays or peak seasons.

Festaan is not responsible for delays caused by courier services, weather conditions, or incorrect shipping addresses provided at checkout.

🛡️ Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at:

📩 Email: support@oneclickbuys.co.uk

📞 Phone: +44 7450936682

Business Address: 11 Falside Road, Paisley, Scotland, PA2 6JZ, United Kingdom

Our team is always happy to help!